Chapter 158 Sudden Accident
Chapter 158 Sudden Accident
Chapter 158 Sudden Accident
11 month 15 day.
Today is Monday, and there are quite a lot of guests coming in for dinner.
Xu Yang has been busy since 11 o'clock without stopping.
At 12 noon, four more customers entered the store.
After they entered the store, they looked around curiously.
Xu Yang was no stranger to such a scene.
If it is your first time to eat in a restaurant, you will be more curious about the menu or the rules in the restaurant.
"What do you guys want to eat? There is a menu here. The set menus launched today include ten-star set meals, six-star set meals, four-star set meals and two-star set meals. The higher the level of the set meal, the better the taste of the dishes. Of course, the corresponding Prices will also increase."
Since it is the first time for customers to enter the store, I definitely need to give an introduction to let them know how to order in the restaurant.
The person at the front smiled and said, "Boss, there are exactly four of us, can we have the same meal for all four?"
Xu Yang was very curious.
It's only 12 o'clock now, and there are still more dishes left, even if you order a six-star set meal, you can also choose a four-star set meal and a two-star set meal.
But it was the first time that four people ordered four different set meals like this.
So very curious.
Seeing that Xu Yang didn't speak, the man continued: "Boss, can't you do it?"
"Yes, of course, it's just that four people like you order four different set meals. This is the first time I've met, and I'm just curious."
What kind of set meal the guests order is their own choice.
"No, we just want to taste what the different set meals are like."
"Okay, no problem. The prices of the four set meals are different, and they are all marked on it. Please calculate and pay. I will give you a number plate. Just come and pick up the meal later."
"Ok."
The man took out his calculator, calculated the price and paid. Then he took the number plate and randomly selected a table to wait.
Curiosity is curiosity, everyone said to taste different flavors, of course Xu Yang didn't think too much about it.
It's just that I still have some feelings in my heart, as if something is going to happen today.
Production then began.
The ten-star package is now launched every day, so as long as you come early, you will have a chance.
Coupled with the price here, basically very few people choose.
For example, the ten-star package was not sold yesterday, and there was a time when it was not sold two days ago.
The main reason is that the price is too expensive. After all, it costs more than 600 yuan a piece. No one wants to eat such an expensive meal, although the taste is really good.
After a while, the first ten-star set meal was ready, and then they were notified to come and pick up the meal.
After the four people brought it to the table, each of them took a sip and nodded at the same time.
Then the other three packages are the same.
After the four of them took a sip, they walked over to Xu Yang.
Just now the man took out a certificate from his pocket, handed it to Xu Yang and said, "Hello, boss, we are supervised by the market. This is my work certificate. I received a report last Friday that it was the smell of food in your restaurant." They are all very good. After the first bite, people want to eat the second. After receiving the report, we suspected that there were unknown additions in the dishes, and tested the samples submitted for inspection as soon as possible. There is no result yet. It officially arrives today. We collected in your store, we tasted the four set meals we ordered just now, and they were almost the same as what the informant said, so we decided to carry out a comprehensive review of the four set meals just now in the store, the set meals of other customers, and all the ingredients in the back kitchen. inspection, I hope you can cooperate."
Hearing the man's words, Xu Yang froze for a moment.
Glancing at the certificate, the name on it is Wang Wei, and his identity is the same as he said.
After talking to Xu Yang, a person behind Wang Wei explained the current situation to all the customers in the store, and everyone stopped eating and looked towards Xu Yang.
The eyes of some people began to be full of suspicion.
Mostly what they say seems to be true.
After all, the dishes made by Xu Yang are indeed delicious and addictive.
Listening to it this way, it's really a bit similar.
Xu Yang could not help but smile.
It is said that it is an unknown addition, but it is already obvious.
But what they said is right, the guests who have cooked the dishes themselves have eaten them for the first time, and it is easy to want to eat them for the second time, and although the tastes of the dishes are all delicious, there is still a certain gap.
But he knew very well that these things must not exist.
It is estimated that one of the customers who had eaten in the store made a report.
Think it might be something added.
"Hi, it's reasonable to cooperate, but I think the informant must have misunderstood. I cook delicious food, but it's because of my good cooking skills. I do look young, but I didn't say no." Can make the chef too young."
Wang Wei shook his head: "I'm sorry, we need to verify the report, and we tasted it just now, the taste is really good, especially the boiled beef and ground three delicacies, some of which are better than ordinary people's understanding, only testing Only then will we know the situation.”
Xu Yang could not help but smile.
"In fact, I have a test report here, and it is a professional third-party test. I don't know if it can be used as proof."
Coincidentally, Xu Yang has a proof here.
Of course he wouldn't do the test for no reason.
I had cooperated with Sheng Chengzhou and his company before, because the taste was so good, I had such doubts, so I asked a third-party testing agency to conduct a comprehensive test.
In the end, of course, there were no problems, which is why they continued to cooperate.
If there was a problem detected at that time, they would definitely not cooperate.
And this report Xu Yang naturally has reservations here.
"If there is a report, we definitely need to give feedback to the whistleblower on the test results. Although there is no problem with the third-party test, we cannot take it as feedback."
Having said that, Xu Yang still took out the report.
"Look, this is also the most authoritative third-party test, and you can directly inquire according to the number on the official website."
Such a test report will have a validity period, but it is permanently stored on the official website, and can be directly queried according to the number.
Wang Wei took it over and looked at it.
He still shook his head and said, "Boss, there is nothing wrong with this test report, but I have made it very clear just now that we need to carry out the test on our side."
Xu Yang finally understood.
This test is required.
Of course it is understandable.
"Okay, is there anything I need to cooperate with?" Since they have to carry out the test, they just need to cooperate well.
"The first is the inspection of the four packages just now, and the inspection of other guests is already being collected. What we need to do now is to randomly draw a lottery for the raw materials and seasonings of the back kitchen."
"Okay, let's take a sample. The customers in my store should be able to leave at any time."
"Of course it can."
"Then let me say a few words to them."
Then Xu Yang walked outside.
"Dear customers, I'm very sorry. Everyone heard it just now. Because of the report from the customer, the market price supervision came to take a sample test, including the dishes you just had. Here I can guarantee that there is no problem with the dishes. There are also There is no problem with the third-party test report, and they will also have results after a few days of testing.”
"I'm sorry for the trouble I caused today, please come to me later to show the payment record, I will refund the full amount, and then I will give you a Samsung set meal again, next time you come to eat, you can contact me in advance to make an appointment The Samsung package is free, and of course, if there is a problem detected, I will cooperate with it to deal with it."
Xu Yang immediately gave a solution.
There is no way, the people in the store will definitely not be able to continue eating like this.
The best thing to do then is to give them a full refund and then some compensation.
Hearing Xu Yang's solution, the people in the store look at me and I look at you.
Then, a person stood up and said, "Boss, I believe in you. I hope you can tell me when the business can continue. I will continue to come and support you."
"Okay, thank you very much, please come to me for a refund."
After the first person spoke, the second person stood up.
"Boss, I have eaten in the store many times, and I also believe in you. I hope that the results will be given as soon as possible, so that we can all feel more at ease."
"Please rest assured, I believe everyone has added my WeChat. When there is a result, I will announce it in Moments as soon as possible. Friends who have received a free package should remember to come and taste it. Don't miss the opportunity."
Soon the customers in the shop left.
After all the customers left, the sampling in the store ended.
Xu Yang looked at Wang Wei and asked, "Hello, you have finished sampling, what should I do next?"
Wang Wei smiled: "Next we will conduct a comprehensive test. During the test period, the store will not be able to open temporarily. I hope you can know and understand."
"Of course this is understandable."
Xu Yang thinks this is normal.
Before the test results come out, no one can guarantee the final result.
Therefore, there is definitely no way to temporarily open the business. In case there is a problem, it will definitely not work if there is a problem during the business period.
"Okay, the result will come out within two days at the latest, and it will come out before noon tomorrow at the earliest. Someone will send it over after the result comes out. It's best if there is no problem. If there is really a problem, I hope you can make the right choice, boss. Of course We will not make any decisions until the results are out."
"Okay, that's troublesome, I hope it can be done as soon as possible." Xu Yang didn't ask too much.
Originally, I wanted to ask who reported it, but after thinking about it carefully, I would definitely not tell myself the information of the informant.
Asking is a waste of time, the best option is to wait for the results to appear.
Of course, there is one more important thing, which is to explain to the guests what happened here.
After all, there were a total of 10 customers in the store just now, and they will definitely tell when they go back, and everyone will know by then, so it is better to explain in advance.
Anyway, it's just a matter of a day or two.
As for being reported suddenly, Xu Yang can actually understand and accept it.
Xu Yang thought of this problem when he first opened the store.
Because the dishes in the restaurant are so delicious, it is easy to cause misunderstandings, which is the situation today.
But after waiting for a long time, nothing happened. He thought that everyone could accept it, so he didn't care about it anymore.
If it didn't come suddenly today, I almost forgot about it.
Xu Yang guessed that there was no such situation before, probably because the stars of the dishes were not particularly high.
Whether it is a five-star dish or a six-star dish, it is estimated that everyone can accept it and think it is normal, so there is no such problem.
However, since the launch of the ten-star set meal at the end of last month, the taste has improved a lot.
In addition, it suddenly occurred to me that there might be such a problem, so some guests chose to report it after tasting.
In fact, if he really wanted to guess, Xu Yang could still guess who it was.
Because only one ten-star set meal is launched every day, a total of twelve dishes have been sold in the past few days, and these customers have added WeChat.
It's just that Xu Yang won't do this, even if he really knows who it is, it doesn't make any sense, after all, it's just a normal thing, and it's not a deliberate report.
Even if it was really a malicious report from a colleague, Xu Yang felt that it was a good thing instead.
With this report, after an authoritative test, I can prove that the dishes I made are normal, and it is entirely because my cooking skills are better.
At that time, I can post it so that everyone can rest assured.
So in Xu Yang's view, this is actually a good thing.
Besides this, Xu Yang thought of another possibility.
Also thought of it shortly after opening.
That is, some people will report that the price of the set meal in the restaurant is too expensive.
This Xu Yang was also not worried.
My own restaurant is clearly marked, all the prices are clearly marked, and the meal is paid after the payment.
If you are not satisfied with the price, you can choose to leave directly or not pay the fee, and you have not forced them to eat in the restaurant.
So no matter if it is more than 100 or more than 200, anyway, I have made it clear that if I can accept it, I can eat in the restaurant, and if I can’t accept it, I just leave.
I just didn't expect that these two possibilities have never happened.
Until today, the first one finally appeared.
As for the price issue of the second type that has not been reported, Xu Yang has only one guess.
That is, customers who did not enter the store to eat, did not think of reporting after seeing the price and left, and did not eat in the store, so it is useless to report.
The customers who have tasted it feel that the taste of the dishes is directly proportional to the price, so they also did not choose to report.
In this way, it can be explained.
After finishing everything in the restaurant, Xu Yang closed the door under their supervision.
Before the result comes out, the door of the restaurant cannot be opened.
Anyway, it will take up to two days, and depending on how much they attach importance to it, it is estimated that the results will be available tomorrow as soon as possible.
Of course, even if the results can be produced tomorrow, there must be some explanations, which is equivalent to a question of attitude.
It's not good to wait for the guests to ask questions when the time comes.
It's better to explain it earlier, let everyone know what happened, and then give a good result at that time, so that they can feel more at ease.
Otherwise, if I don't say anything, those who don't know will think that I deliberately concealed it, but it will be even more troublesome.
It's not that I'm afraid that they will come to me, just explain clearly when the time comes.
Those who really want to ask, just happen to have a third-party test that they can use first.
Xu Yang has never been worried.
(End of this chapter)
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